Cancellation & Refund Policy
Last updated: July 6, 2017
Nedboxgroup Limited and Nedbox Limited (subsequently “Nedbox” or “Nedbox Services”), provided by “Nedbox” (as defined below).
Under this policy: cancellations will be considered only if the request is made within 48 hours of service activation after all payments for service.
All products/services are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued after as 48 hours passed.
In case you feel that the service details provided to you or as per your expectations, you must bring it to the notice of our Technical Team within 48 hours of Service activated. The Technical Team after looking into your complaint will take an appropriate decision.
Nedbox Services, constitutes acceptance of the terms of this agreement in its present form without exception and also includes acceptance of any future revisions to the same. If the subscriber or customer is dissatisfied with the services provided by Nedbox then the sole and exclusive remedy available to the subscriber is to stop using the services and to terminate the Nedbox account, under intimation to Support of Nedbox in writing.
We will try our best to satisfy our customers with our service.
In case any customer is not satisfied with our services we can provide a refund within 30 days from the date payment.
After we have received and approved your return, you will be credited the refund on the credit card or method of payment used to purchase the order. Processing of returns may take up to 30 days. The refunds will be made after deducting the Service Tax.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same account.
Your statutory rights are not affected by these terms and conditions.